UX/UI, Branding, Leadership

Vivint.Solar


PROJECT : LEAGUE LIVE
Nike x The League
The Challenge

The sales organization needed a way to track and monitor in real time their progress and stats.  They needed to hit certain goals and numbers in order to rise through the ranks and become dominant players in the field.

The sales side is set up like a football team.  It was so well done that Vivint Solar became the first organization outside of typical sports to become a part of Team Nike.

The app needed to not only reach the standards and needs of Vivint Solar, but now also Nike.

CLIENT
VIVINT.SOLAR SALES CLUB

ROLE
LEAD / UX DESIGNER

CATEGORY
UX/ UI, DESIGN, BRANDING

SKILLS
SKETCH, INVISION, LUCIDCHARTS

Process at a Glance

DISCOVERY
Discover and research to define user scenarios and workflows

WIREFRAME
Use Cases, Work flow(s), Site Map, Wireframing, Major Interactions

PROTOTYPE
Visual design, Style Guide, Screen Mockup’s, Interactions

VALIDATE
Get quick and often feedback from stakeholders and team members

TEST
Meet and test actual users and observe user interactions and record results

SUMMARIZE
Validate and learn from users behaviors. Analyze user feedback and results from testing. Iterate as needed

The Solution

To find the right solution, we needed to go back to the drawing white board and start listing out what were the needs/ wants of both the business and the sales reps.  This is not an easy task when you are dealing with over 3,000 sales reps.  Everyone has an opinion and is eager to voice that opinion if given the opportunity.

Eventually we have identified enough areas and journey mapped countless scenarios, we felt comfortable enough to start in on wireframing out some ideas (The great thing about wireframing, is it allow you to get out just enough of a pattern or shape to form the idea and create a story).

After wireframing and prototyping a few key areas, we were able to present the ideas to the sales team, and the executive team to get the buy off needed to start in on the hi-fidelity mocks and get things ready for final rounds of testing/ iterations and finally developer hand-offs.

During this process we knew that having to many hands in the pot would not give us the insight or feedback we needed to propel this project.  So we created a CAB of a few select reps that we knew would be insightful and offer the meaningful feedback we would need.

white boarding
information

Since having access to the League live app, I now know exactly where I am at with my sales every day. I know how many more I need, I know if I am behind, hell, I even know what my buddy is doing and I can set personal goals to beat him! This app has made me more productive, focused and on fire!

JEFFERY MORGAN
SALES REP

During the initial phases, we went through numerous versions of the design.  Knowing that we needed to have a lot of information shown, but also keep it clean and edgy enough was vital.

These images reflect where we started from and where we ended up.  A lot of this was from constant “show-n-tell” with the CAB that we established.  We also had the buy in of the business and all the stake holders.

STARTING DESIGN

ITERATED DESIGN

FINAL DESIGN

Having access to League Live has changed the game for me. I am more motivated now that I can see my stats in real time. It allows me to keep tabs on my team, what we’re doing as a group and where we stand in the company. Killing it with this!

DAVID MORGAN
SALES REP

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